TY - JOUR ID - 90368 TI - Using Design Thinking Tools to Inform the Design Process of a Massive Open Online Course on Using Scratch for Teachers JO - Journal of Design Thinking JA - JDT LA - en SN - 2645-3304 AU - Arantes do Amaral, Joao Alberto AU - Meister, Izabel Patricia AU - Lima, Valeria Sperduti Sperduti AU - Garbe, Gisele Grinevicius AD - Technology in Educational Design, Federal University of Sao Paulo, Sao Paulo, Brazil Y1 - 2022 PY - 2022 VL - 3 IS - 1 SP - 123 EP - 134 KW - MOOC KW - persona KW - Empathy Maps DO - 10.22059/jdt.2022.350059.1085 N2 - In this article, we present our findings regarding the use of design thinking tools to design a massive open online course (MOOC). Our research goal was to investigate the use of Persona and Empathy Maps in order to understand future students’ needs. We followed a convergent parallel mixed method approach. Using a questionnaire, we collected data from 80 teachers interested in taking a future course on the Scratch language. We combined descriptive statistics, language processing methods, and design thinking tools (Personas and Empathy Maps) to analyze the data. Our findings were as follows: 1. Publicity for the course should emphasize that Scratch is an important tool that can be used by teachers in early childhood education; 2. The course should be designed taking into account that the future students may be senior teachers, with low familiarity with technology and poor knowledge of Scratch; 3. The course should have a module that explains what creative learning is, presenting different ways that Scratch can be used to foster it; 4. The course should have a module explaining the strengths and limitations of the Scratch programming language, comparing its features with the features of other programming languages; and 5. The course should have resources (such as discussion forums) to allow those with no technological background to overcome their fear of coding. In conclusion, the use of design thinking tools helped to understand the future students’ needs, facilitating the design of a meaningful MOOC. UR - https://jdt.ut.ac.ir/article_90368.html L1 - https://jdt.ut.ac.ir/article_90368_37ddb53135cf9a65ad2ca5133fef7d00.pdf ER -